Refund policy

Refund Policy

Unfortunately, Nicole does not accept returns or exchanges at this time. If you are unhappy with your purchase, please contact Nicole at nicolebattillustration@gmail.com to assist you.

Damages and Issues

Please inspect your order immediately upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Cancellation Policy

All cancellations must be done before order is shipped. Once shipped, order cannot be cancelled. Item is normally shipped once payment is processed.